All sales are final. We do not offer refunds or exchanges on any of our products regardless of whether they have been used or not. Please choose carefully. If you have any questions about our products, please contact us by email before placing an order.
Some of the hardware products that we sell are produced by manufacturers that do have warranty policies in effect for their products. If you feel that you need to use your warranty, please be sure to contact the manufacturer, as The Vapor Supplier does not provide assistance or process warranty claims.
Our products may require maintenance or minor adjustments. This does not mean that the product is defective. If you are experiencing issues with your product, please contact the manufacturer. We recommend keeping the original boxes and packaging for the products you order.