Terms & Conditions

The Vapor Supplier Terms & Conditions

Returns

  • Customers have 7 days upon delivery to report:
    • Damaged products, lost packages/items.
  • If an order is rejected at delivery, the customer will be responsible for all shipping charges.
  • We do not accept returns or exchanges on products.

Defective Merchandise:

  • Please report any damaged or defective merchandise to us at help@thevaporsupplier.com or contact us directly at (248) 817-5823.

Return Center

1100 Owendale Dr, Troy, MI 48083

Phone: (248) 817-5823
Email: Help@thevaporsupplier.com

Accepted Payment Methods:

Via Web:

  • Direct Deposit / Wire Transfer
  • ACH (Approved Customers Only)
  • Company Checks (Approved Customers Only)
  • Quickpay

Cash & Carry:

  • Cash
  • Quickpay
  • Company Checks (Approved Customers Only)

Shipping / Delivery:

Cash & Carry
  • Available Monday - Friday 9am - 6pm EST

Web Orders

  • 3pm EST cut off time for same day processing

Product Quantity Restrictions

  • We reserve the right to limit product quantities prior to, and post order submission. In the event a post order edit is made on your invoice, you will be contacted and notified of the change and sent a new invoice. 

New Account Activation

  • Business accounts only. Must have a storefront and a necessity or will expand for the products we offer.
  • Applications must be fully complete and include all applicable information requested.
  • Incomplete applications will be placed on hold until further information is provided.
  • We can only ship to business addresses, we cannot ship to residential addresses or P.O. Boxes.